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Frequently Asked Questions

About PortaPros

What is the PortaPros Clean + Reliable guarantee?

When working with PortaPros, you can expect:

  • Your rental unit to be clean and functioning
  • Our service to be reliable and thorough
  • All PortaPros employees to act in a courteous and professional manner

Where do you deliver?

Locally owned and operated with offices in Nampa, Pocatello, and Ontario, PortaPros serves various locations with Idaho and Eastern Oregon, which include Boise, Meridian, Nampa, Eagle, Caldwell, McCall, Pocatello, and Ontario, Oregon. Download a full list of cities we deliver to in PDF format.

PortaPros services these cities and their surrounding areas:

  • Boise
  • Meridian
  • Nampa
  • Caldwell
  • Eagle
  • Star
  • Kuna
  • Mountain Home
  • McCall
  • Donnelly
  • Cascade
  • Emmett
  • Greenleaf
  • Ontario
  • Fruitland
  • Payette
  • Weiser
  • Cambridge
  • Hells Canyon
  • Pocatello
  • Chubbuck
  • Aberdeen
  • American Falls
  • Blackfoot
  • Rexburg
  • Idaho Falls
  • Inkom
  • Lava Springs

PortaPros can service these locations (with additional fees):

  • Bellevue
  • Garden Valley
  • Lowman
  • Idaho City
  • Soda Springs
  • Challis
  • Twin Falls
  • Stanley
  • Sun Valley

To see if PortaPros can help you, give us a call at 208-467-0089.

Portable Restrooms/ Equipment

Do any of your portable restrooms flush?

Our Deluxe Portable Restrooms and Executive Restroom Trailers are two of the industry’s top flushable portable restroom options.

How many restrooms do I need?

Agricultural, municipal and construction projects must comply with different guidelines than a community event or wedding. For a quick reference, check out our Portable Toilet Calculator. If you have any questions, please give us a call at (208) 467-0089.

Does PortaPros offer different kinds of portable restrooms?

You can choose from many options, including:

Do you have portable restrooms nice enough for a wedding?

Yes, our premium and deluxe portable restrooms, along with our executive restroom trailers, offer high-end design and comfort perfect for the most special events.

Is there a way to wash your hands?

All our rental units include hand sanitizer dispensers. We also offer handwash stations for added cleanliness when needed.

Do you provide anything besides restrooms?

PortaPros also offers the following equipment for your event/project needs:

  • Temporary chain link fencing
  • Windscreens
  • Crowd control barricade
  • Grey water holding tanks
  • Freshwater holding tanks
  • Dual-sided hand wash stations


What are your rates?

As a ballpark, expect to spend between $125-$175 for delivery, one-month rental and pickup of a portable toilet. But we always work through the details of your project with you to ensure accurate pricing.

How does your billing cycle work?

We bill in arrears on a 28-day billing cycle. This ensures that each statement received includes only the products and services used, reducing the need for backpay or credits at the end of the month or each project.

Do you offer credit terms?

Yes, PortaPros offers credit accounts. Most one-time and special event customers pay in advance.

Is there a damage waiver?

Yes. For an additional charge, you can protect your unit from damage that may occur to the equipment.

Short-term (< 28 days) Monthly (28-day cycle)
Standard, premium & deluxe 10% of rental price $6 per unit
Single restroom trailer 10% $19 per unit
Double restroom trailer 10% $29 per unit
Executive trailer 15% n/a
exclusions include fire damage, theft and negligence. Contact a PortaPros staff member for more information

Parties & Events

Why would I need a bathroom for a party in my backyard?

Including a portable restroom adds convenience for guests while controlling the traffic throughout your home — which cuts down on your cleanup time. To see how many units you'll need to rent, check out our Portable Toilet Calculator

There are interior restrooms at my event — why would I rent more?

Relying on a venue’s existing restrooms – and whether they’re logically situated for your event – can create an inconvenient situation for your guests. By adding portable restrooms, you’ll give them the comfort and confidence they need to stick around.

Online Ordering

Can I order a delivery of PortaPros products online?

Using our simple and secure checkout process, you can reserve short-term rentals for products such as our premium portable restroom, deluxe restroom, trash boxes, and hash wash stations.

At this time, we do not have the ability to order products for long-term use on our website. For further assistance, contact our team at (208) 467-0089.

Can I schedule a pick-up of existing PortaPros products online?

Our online pickup request form is perfect for existing customers calling off existing products such as portable restrooms, hand wash stations, holding tanks, temporary fencing, and more.